Personal Information: Name, contact details, KYC documents, financial details when you register, apply for membership, or use our services.
Usage Data: IP address, browser type, device information, cookies.
Transactional Data: Account activity, payment records, loan details.
To provide and improve our banking/cooperative services.
To process transactions and maintain member accounts.
To comply with regulatory and legal requirements (RBI, Registrar of Cooperative Societies, NPCI, etc.).
To communicate with you regarding updates, products, or grievance responses.
We may share information with regulators, auditors, or law enforcement agencies as required by law. With technology/service providers (CBS providers, payment gateway, UPI partners) under strict confidentiality. We never sell or rent your personal data to third parties.
We implement appropriate technical and organizational measures (SSL, encryption, restricted access) to safeguard your data. However, we cannot guarantee absolute security against cyber threats.
Our Website may use cookies for analytics and user experience improvement. You may disable cookies in your browser settings, but some features may not function.
Access, correct, or update your personal data. Withdraw consent for marketing communication. File grievances regarding misuse of data (see grievance section below).